Safe Bound Moving

DO NOT HIRE THEM

BIG SCAMM IS GOING AROUND BY MOVING COMPANIES AND SAFEBOUND IS PART OF IT. GOOD REVIEWS HERE ARE FAKE!! They apply scams for a long time, changing companies between MOVE ME AGAIN and SAFEBOUND MOVERS - their website is fake, they are agents who hire third party movers and get commission on top, their website presents a company but is a lie

go to the scam support group for more details, the scam is getting noticed by the police, REPORT AND HELP GET THOSE SCAMMERS - https://www.facebook.com/movingcompanyhelpandsupport/

quoted estimate of 670$CAD - to close the deal - after was threatened to pay 2,200$CAD - PAY IT OR LEAVE IT STYLE -

representative GINA very polite until you close the deal; after they pick your stuff, they threat, lie, don't answer phone, SAVANNAH get in to negotiate the 4x more what they quoted, saying they send a estimate(who works in this business and misquote 4x less??) , threatening with PAY IT OR LEAVE IT , once you pay to RESCUE your items, no drop off is confirmed, they ghost you, don't answer and if you spam their txt - you get a stop texting me - answer. I think I was lucky they eventually decided to book my drop off with a whatever date - take or leave it - attitude again, all by txt, no calls, so they could clear their storage for the next scam to come.

Move size: 1 Bedroom Home Service cost: $2200

I was told by them that they will match the price with other companies I found $450 estimation they told me they match and I accept alittle more or less .The moving was in Montreal,QC distance is about 13 km and stuff was one furniture 2 drawer and one queen bed with very light Fram two small desk two chair about 10 boxes very light containing napkin and paper towel ...very light (total weight is about 50 kg ).loading took only 30 minutes and then they estimate the total weight is 2000 lb .then I must mention I book for 28 October in morning then they contact me the day before and tell me that moving in Montreal postponed to next day and my reservation is for evening and already I paid $200 deposit which is not refundable so I have to lose one day of work then truck came at 9 pm in 30 minutes load finished then the accountant contact me and ask me to pay $2030 and told me total wight is 2000 lb (without any proof of any scale then she said I have to pay %50 at 10 pm .I was shocked she said due to civil-19 and inflation price is like this but she is not telling truth because my field of work is finance then I said they didn't give good service and she said that if I want I must pay %50then they will put in storage and again they will charge me for storage so total my stuff which if I want to buy them from Ikea brand new will cost me $300 she ask for more than $2000 she give me the price of Toronto so I ask her to put everything in garbage .I will never recommend this company to anyone and I understand why they are saying deposit is not refundable they take deposits and stuffs by asking high price. very bad customer service. I will sue them to consumer protection court. And recommend to everyone avoid this company

Move size: Partial Move Service cost: $2030

If i could give 0 stars i would! I never ever write reviews but i had to share so no one else experiences what we did. We had a table, 2 leaves, 7 chairs and a dresser moved from ON to NB. When i called Maya the sales agent told me it didnt even sound like we had 500lbs so it would be around $500 plus tax and i was like that sounds great, expecting to pay max $700 with the extra fees and tax that are usually there. So we send the $200 deposit. the movers came and picked up our items had us sign the contract WITHOUT LETTING US LOOK AT IT!! this was a huge red flag to me but everything was on the truck and i had already spent $200 that i didnt want to lose out on, they gave us our copy of the invoice and i couldnt read a single thing on it. We asked how much would it be and mover said not my job, youll get an email. so we waited DAYS and i eventually emailed and called inquiring about the due amount they finally got back and told me over 1200$ was due! and I was shocked i inquired why it was so high and waited another week to get a response they said that the quote isnt final and gave some other excuses and i was livid but remained polite and asked if there was anyway to get a discount because this is double my quote and i was not expecting this. another week goes by and i still havent had a response and then i get a phone call being told that now theres over $1300 due before they can deliver our stuff! Again i was livid questioning why this continued to increase! they told me that there was a premium price of .45c per lbs instead of the .40c per lbs THAT WAS ON THE CONTRACT WE SIGNED because the items were picked up within the last 5 days of the month and they also tacked on a $200 fee that wasnt on the previous invoice for itemization. Again i talked with the accounting agent and said this doesnt make any sense, they werent sending me updated invovices just telling me over the phone or through text how much was due. I questioned why i was being charged a move similar to a 1bedroom apartment for 10 items and she told me she would speak with the manager. another week passed and she finally gets back to me and says 1125$ is due as they gave a $200 discount and if it was sent by 8pm that night it could be delivered the following week. So we sent it. The movers called me the day of delivery and tell me they will be there by 4pm. At 6pm we called them inquiring where they were, they said they would be there in 20min, they finally arrived at 7pm and unload the truck with broken items! we inquired what happened?? The mover said he had no idea he just picks up the loaded items and unloads but he has a contract to sign. Once everything was unloaded he brings the contract over and says he needs a signature i told him i wasnt signing it until i read it in full, and he walked away and was like okay thats fine and was extremely hostile! I said excuse me thats my information you need to give this to me, he seemed extremely guilty and it took 10 minutes of discussing with him and he finally threw our copies of the contract and inventory list at us and said fine here take this and left before i could even look at the paper. Ive been trying to get in contact with the company to make a claim before the 10 days are up and have had no luck. So i truly recommend not to risk using this company even if youve sent the deposit just say screw it and use a more reliable company because this one will scam you!

Move size: Partial Move Service cost: $1300

This company is nothing but a scam and it starts as soon as your furniture is on the truck and they shut the doors, check out the facebook page called scam moving companies and you will see many horror stories, this is not a company you want to do business with the invoice came in 3 x higher than the quote and they would not produce the weight ticket they said they had, then they hold your furniture as ransom and there is nothing you can do about it because the courts are so backed up right now it would take you at least a year before your case would even be looked at. When I filed a claim for damage I got an automatic message saying someone would contact me within 24 hours and that never happened. The only reason I gave them one star is because you have to put something in there it should be zero

Move size: 4 Bedroom Home Service cost: $7500

Unprofessional company. Late 2 hours without warning and no respect for the customer - hang up when trying to clarify issues. For 11 boxes and a folding chair and table and a keyboard I payed 1200$. Took advantage of me not reading a fine print about their service after my things were packed. You have to pay upfront and only then they deliver. You don't know in what condition your package will come, but you have to pay what they say. I would not recommend this company.

Move size: Partial Move Service cost: $1200